There are two different Portal roles a user can be assigned to:
This role has full access to all aspects of the Portal that are under the control of this partner and other related partner accounts. Admin users can:
- Invite additional users to access the Portal
- Manage Teams
- Edit the Billing Contact
- Designate Escalation Contacts
- Customize the HomePass / WorkPass apps
- Generate API tokens
There can be multiple users with the Admin role, all of which will have the same ability to add or update Portal Users and manage account settings.
Standard Portal User
A Standard user can access the support tools and other resources assigned to them within the Portal but do not have permission to add or update Portal users or modify any of the account information or settings. There can be multiple users with the Standard role.