Setup Issues - The app gets stuck during set up

The app gets stuck during set up. 

If you get stuck during the set up process, follow these steps:

1. Close the HomePass app. Make sure that you close it rather than merely exiting the app.
   • For Android device users, tap the Recent apps button and swipe the app to close it.
   • For iOS device users, double-tap the Home button and swipe the app to close it.
2. Restart the HomePass app and begin setup again. If you've already created and verified your account, you can sign in to your account and continue the setup from here.