Onboarding Plume Customers

Self-Installation

• 

  Where can my customer find app user guides?

  JavaScript

  About Plume Support Pages Your customer can find a variety of user guides on Plume's support page...

• 

  How to setup my Plume - Nothing setup ahead of time

  JavaScript

  Setting up Plume is easy, just follow the prompts. The exact steps provided here are if nothing h...

• 

  How to setup Plume - Account and network already provisioned

  JavaScript

  Setting up Plume is easy, just follow the prompts. The exact steps provided here are if the Accou...

• 

  Common initial setup issues

  JavaScript

  When a customer is installing pods on their own, there a few common issues they may run into. Cli...

• 

  Setting up Access

  JavaScript

  What is Access? Access allows a customer to setup guest access for their network without needing ...

• 

  Disabling the old WiFi and connecting devices to Plume

  JavaScript

  When a customer's Plume network setup is complete, the last step is always to turn off the old Wi...