Plume Partner Tools

  • During the trial period, your users can have access to Plume Central and the Plume NOC.  Plume Central Plume Central provides an easy to use dashboard, that provides all of the relevant information support personnel need about their customer's network. Dashboards quickly highlight issues with a c...

  • Portal users can be assigned different roles for each of the Plume Tools:  Admin Available for both Plume Tools, the Admin role has access to all the available Plume NOC and Plume Central features. Typically the Admin role would be provided to Tier 2/3 Support personnel, NOC or IT teams. Admin l...

  • Plume Central The streamlined analytics, built in troubleshooting flows and recommendation engine of Plume Central is ideal for Tier 1 level technical support agents. This allows them to efficiently complete basic troubleshooting and assist with initial installation and network configuration.   T...

  • After 30 days the old login mechanisms will no longer work. The only way to access the Plume toolset will be via the Portal, so head on over and create your account today.

  • Zendesk is a tool used to submit, track and update trouble tickets sent to Plume Support.  Zendesk will be available once your company's trial period is complete and the contract has been signed.   Portal users with Admin level NOC access will be given Zendesk access to submit, track and update t...